Smart Restaurant Solutions Ltd & MGT Design Ltd Privacy Notice
Effective May 2018
This Privacy Notice sets out the type of information Smart Restaurant Solutions Ltd and MGT Design Ltd collects (or is supplied with). It tells you how the information is held, who we share it with and how it is used. There are contact details for queries about your personal information. All personal data collected (or supplied) will be treated in accordance with current data protection laws in the UK (GDPR).
Please read the following carefully to understand how we will use your personal data and your rights in relation to your personal data.
What information do we collect and what information are we supplied with?
When you contact us, we create a record in your name. To that record we add information that you supply to us. We keep records when you contact us.
Data is also collected when any customer or user registers with an application developed by Smart Restaurant Solutions Ltd and MGT Design Ltd. This information is then passed onto the company that the application has been developed for, the Data Controller. That Data Controller can only view their own data, all other data collected from other applications is not shared. If Smart Restaurant Solutions Ltd and MGT Design Ltd wish to demonstrate the data that can be collected then dummy data is used for demonstration purposes.
If you do want to receive information about services from Smart Restaurant Solutions Ltd and MGT Design Ltd we will ask you to make this choice when you contact us or upon registration of one of the Smart Restaurants applications.
The Data Processor for your personal data is Smart Restaurant Solutions Ltd and MGT Design Ltd.
How do we use your information?
We use your personal information in the following ways:
• To process enquiries and applications.
• To provide services to customers that sign up to a Smart Restaurants application.
• To provide certain online facilities and/or services.
• To allow other organisations to provide services to customers by way of an application that the customer can place an order from.
• Personal data is stored in an online admin system that each organisation can use to view customer information and customer orders. The admin system also allows each organisation to get in touch with customers via push notifications.
• To carry out market research to help us plan and improve our services. We may contact you ourselves or ask outside research agencies to do so on our behalf.
• To produce aggregated statistical information.
Who might we share the information with?
We might share information with other companies we work with such as EPOS providers and Payment Integration companies where we consider this would be necessary or helpful.
Transfer of data outside the EEA
Smart Restaurant Solutions Ltd and MGT Design Ltd will only transfer your personal information outside the European Economic Area where necessary safeguards have been secured by contract (this might be unnecessary but many data centres, i.e. the cloud, are not necessarily in the EEA).
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
How long do we keep data?
Reference to Data Retention Policy. We will publish on our website and application any changes we make to our data protection/information management policies and notify you by other communication channels where appropriate.
Where you exercise your right to removal of your personal data, we will continue to maintain a core set of personal data to ensure we do not contact you inadvertently in future. We may also need to retain some financial records about you for statutory purposes (e.g. anti-fraud and accounting matters). The ‘right to be forgotten’ is a qualified right and the public interest test will always be applied when a request for deletion of personal data is made.
How can I access the information you hold about me?
You are entitled to know what personal information Smart Restaurant Solutions Ltd and MGT Design Ltd holds about you and how that information is processed. You are entitled to ask for your personal data to be corrected where you believe it is inaccurate. You are entitled to withdraw your consent to the processing of your personal data by Smart Restaurants Solutions Ltd and MGT Design Ltd.
However, if the processing is necessary to provide you with the service (or information) you have requested then withdrawal may mean you will not receive that service or information. We will make it clear if this is the case and discuss your concerns directly with you before we stop processing your data.
Please make any requests or complaints to:
The Data Protection Officer
Smart Restaurants Solutions Ltd
94 Bridge Street